Migrating to a hosted instance of Symplectic Elements can simplify and streamline the way you manage your system, while giving you extra peace of mind.
Join us for our upcoming webinar for current Symplectic Elements clients to learn about the migration process and the key benefits of moving to a hosted instance. We’ll introduce the benefits of migrating to a hosted environment, and talk through what the process would look like.
- Who Should Attend: Current Symplectic Elements clients interested in the benefits of hosting
- What You’ll Learn:
- A detailed breakdown of the migration process
- How hosting improves performance, security, and reliability
- Success stories from institutions that have transitioned to hosting
- Best practices for maintaining your system and data in a hosted environment
Why Migrate to a Hosted Instance?
- 99.5% Uptime Guarantee: Our high availability service level ensures users can access Elements reliably every month, excluding scheduled downtime.
- Daily, Weekly, and Monthly Backups: Safeguard your data with automated nightly backups and secure back-up for up to three months.
- 6-Hour Recovery Time: In the rare event of an issue, our dedicated team ensures that your system can be recovered within just 6 hours.
- Comprehensive Support: Our global support team is available in your time zone 24 hours a day from Monday to Friday, with emergency escalation procedures in place for critical issues like system outages.
- Proactive Monitoring & Scalability: Our infrastructure team actively monitors server usage and performance, providing flexibility to support your institution’s evolving needs. With up to 300GB of storage per instance (and no need for price increases due to storage growth so far), you’re covered as your data grows.
- Robust Security Framework: Benefit from a comprehensive suite of security protocols.
- Two Instances: Access both production and test environments to safely trial updates and integrations before going live.